Shipping policy

Order Receipt/Preparation Deadline

Goods ordered by 10:00 a.m. will be delivered on request the next business day. A requested delivery date is only considered final after our confirmation. Schenk Suisse SA is entitled to make partial deliveries, of which the customer is informed in the order confirmation.

Minimum Order Delivery

For deliveries below a value of CHF 1,500 (excluding VAT and packaging), a transport contribution of CHF 75 will be charged in addition.

Minimum Order Pickup from Our Carrier

Customers who collect the goods themselves benefit from our collection discounts (see next point). From now on, collections will be made from our carrier, Planzer Transports SA, Bâtiment D, ch. de l'Islettaz 7, 1035 Penthalaz.

Discount for cellar pickup

Bottle size	Discount for Rolle pickup	Pallet discount
18.7cl	CHF 0.07/Unit	CHF 0.04/Unit
100 cl	CHF 0.20/Unit	CHF 0.15/Unit
35 cl - 37.5 cl	CHF 0.15/Unit
50cl - 70 cl - 75cl	CHF 0.15/Unit	CHF 0.15/Unit
140 cl - 150 cl	CHF 0.30/Unit
3 Liters - Bag-in-Box	CHF 0.60/Unit
5 & 10 Liters (Bag-in-Box)	CHF 0.90 & 1.40.-/Unit

 

Pallet discount

The pallet discount is only valid on items and prices at the regular price.

Deliveries and Collections / Assumption of Risk

In the event of delivery or collection, the risks and benefits pass to the customer upon receipt of the goods.

The customer is responsible for ensuring that Schenk Suisse SA is able to complete the delivery.

The customer is liable for any damages due to problems occurring during delivery and not within the responsibility of Schenk Suisse SA (e.g., lack of access to the building, customer absence, incorrect address).